Enterprise Collaboration Platform, Enterprise Innovation and Analytics

Best-in-class availability and performance

Serving clients for over 15 years, we have a proven 99.9% system availability. Imaginatik uses architecture that is renowned for its high availability and performance features, which include:

For more information download: Imaginatik SLAs

Continuous availability

All customer environments use clustered servers with automatic failover, so that any outage on one server won’t cause an interruption to your service. We make extensive use of load balancers to ensure consistently fast response times especially during peak usage.

Hourly backups

Data is backed up by replication to a RAID (Redundant Array of Independent Discs) storage unit on our two dedicated backup servers. If one disc fails data is already held on another disc within the array.

Network security

Our networks are protected by powerful firewalls configured to follow industry best practices for network ingress/egress security, and our intrusion detection/prevention systems shun connections from known malicious IP addresses.

Advanced content distribution

A huge network of over 73,000 servers deployed worldwide provide a secure, fast, and reliable path to our data centers, ensuring that you get the fastest possible response times wherever your users are located.

Best-in-class-security

Imaginatik regards customer data as a major corporate asset, which is to be protected and safeguarded in the same way as more tangible assets such as cash. Our rigorous security controls have enabled us to meet the security requirements of hundreds of enterprise clients, including financial and government organizations.

For more information download: Imaginatik Information Security Detailed FAQs

Data center security

Imaginatik only uses data centers that are capable of meeting our clients' stringent requirements. These data centers are hosted in the US and the UK by organizations that are regularly audited and are either SOC-2 type II certified, SSAE 16 type II attested or ISO 27001:2005 and ISO 9001:2008 certified.

Regular security audits

Audit trails are placed across all customer environments which are fully accessible by the customer showing a transparent relationship between Imaginatik, its customers, and any action taken by those registered for the event.

Information security officer

Imaginatik’s staff includes an experienced Information Security Officer who oversees all aspects of data security, including leading-edge practices in strong password configuration, data encryption, and established Information Security policies.

Technology strong enough for innovation

Imaginatik’s clients include some of the world’s largest and most demanding global organizations. They demand world-class performance and security. So should you.

Clients

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  • Established in 1863, Fireman’s Fund Insurance Company is one of the oldest property and casualty insurers operating in the United States.
  • In the 50 years since its founding, CSC has become a global leader in providing technology-enabled solutions and services, with annual revenues exceeding $17 billion.
  • One of the largest privately held companies in the world, Cargill is an international provider of food, agricultural, and risk management products and services.
  • Chubb is a multi-billion dollar organization providing property and casualty insurance for personal and commercial customers worldwide, with more than 10,000 employees in 28 countries.
  • Pitney Bowes is a $5.6 billion company that employs 33,000 worldwide and provides software, hardware and services that integrate physical and digital communications channels.
  • Bayer MaterialScience, a global chemicals & life science company, has worked with Imaginatik across the US, Europe and China.
  • The world’s 3rd largest civil aircraft manufacturer, Bombardier leads in the design/manufacture of innovative aviation products and services for business, regional & amphibious aircraft markets.
  • An Imaginatik client since 2008, Boeing uses Innovation Central to share knowledge and bridge silos.
  • Employing more than 55,000 people, Georgia-Pacific is one of the world's leading manufacturers and distributors of tissue, pulp, paper, packaging, building products & related chemicals.
  • W R Grace, through its subsidiaries, is one of the world’s leading specialty chemicals and materials companies. They have been a client of Imaginatik since 2002.
  • With their innovative products, Pfizer Inc discovers, develops, manufactures & markets leading prescription medicines for humans and animals and many of the world's best-known consumer brands.
  • Solvay Advanced Polymers, with fourteen distinct families of high-performance and ultra-performance plastics, produces more plastics with more performance than any other company in the world.
  • A $17 billion company with 57,400 employees worldwide, Xerox Corporation is the world's leading document management technology and services enterprise.
  • A dominant player in the tire industry, Goodyear operates 50+ plants in more than 20 countries, and about 1,400 tire/auto repair centers.
  • Imaginatik works on driving breakthrough product innovation with one of the world’s largest personal care and beauty products companies.
  • A continuous stream of idea challenges has transformed one of the world’s largest and most successful healthcare companies create the future of its services and offerings.
  • "Eventually the goal should be to have the process of innovation embedded in your culture; not directed from an executive level." - Kim Kitchings, Cotton Incorporated
  • HCA uses Innovation Central to Reward employees for their ideas, share those ideas, and connect front-line employees to the whole company.
  • With Imaginatik as its innovation partner, Ladbrokes has transformed the way in which it engages employees. What began as an ad hoc idea-gathering exercise is now a structured, repeatable process.