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Case Study: Computer Sciences Corporation (CSC)

CSC

In the 50 years since its founding, CSC has become a global leader in providing technology-enabled solutions and services, with annual revenues exceeding $17 billion. Stressing the practical and financial business benefits it achieves for its customers, CSC is driven by an innovative culture, one which takes pride in its employees’ capacity to help customers achieve “amazing things.”

After highly successful trials, CSC has embraced Idea Central internally and in public statements – for example in regard to a CEO Challenge which formed part of the company’s 50th Anniversary Celebration. Idea Central is expected to become the lynchpin of how CSC regularly brings the company together to solve important problems.


Case studies and press coverage:

restricted pdf CSC Looks to Collaborative Problem Solving to Get Closer to its Customers (740kb)
restricted pdf CSC World: "Ideation: A 21st Century Suggestion Box" (800kb)
  Washington Technology: "New Collaboration Tools Manufacture Good Ideas"

Resources and presentations:

restricted content Common Business Problems Where Ideation Has Been Applied - List of Idea Central Events
restricted pdf Improving Cash Flow with Ideation at CSC - $64M to $128M per Annum (1679kb)
restricted pdf Ideation Integrated with Lean / Six Sigma to Drive Effective Change (3509kb)
restricted pdf A Journey to Idea Management (1424kb) - CSC's experience with Idea Central
“We see Idea Central as a perfect complement to our approach of working closely and collaboratively with customers.”

- Howard Smith, CSC Collective Intelligence